• Shop
    • Books
    • Audio/Video
    • Clothing
    • Jewelry
    • Health&Beauty
    • Gifts
  • Case Study
  • Partners
    • Our Partners
    • Become a Partner
  • Services
    • Branding
    • Unique PR Campaigns
    • Online Marketing
    • Social Media
    • Strategy Development
    • Full Service Press Office
    • Brand Management
    • Product Launches
    • International Media Relations
    • Digital Solutions
    • Branded Products
    • Multiple Income
    • Unique Content
  • Home

ST Attitude

  • About
    • Team
    • Membership
    • Prokopiva
  • Blog
  • Events
    • Training
    • Seminar
    • Workshop
    • Webinar
    • Networking
    • Team Building
  • Forums
  • Contact

Business Success 13

5 Optimization Tricks That Are Always Overlooked

Curated By ShareNova

Article from Searchenginejournal by Rocco Baldassarre

Optimizing an account can be quite a challenging task, but the process can be streamlined with a few often overlooked optimization techniques. This article will focus on unveiling them and ensuring you are able optimize faster and more efficiently.

Bounce Rate & Average Time on Site

How many times have you mused the fate of a keyword that performs okay but might or might not generate relevant traffic even if it has lower conversions? This can be quite a tricky matter, and you need find a way to optimize keywords that is not only based on conversions.

The best way to do that is to add the Google Analytics columns in your AdWords interface. In order to do that you need to make sure to link Google  AdWords and Analytics from both platforms.

How to link via analytics:

  • Log in your account and click on the admin tab

1 5 Optimization Tricks That Are Always Overlooked

  • Click on AdWords Linking in the central column and then complete the linking process

2 5 Optimization Tricks That Are Always Overlooked

How to link via AdWords:

  • Click on your settings tab and then on account settings

3 5 Optimization Tricks That Are Always Overlooked

  • Once in this new page, click on Linked Account and make sure to connect your Analytics and AdWords accounts via AdWords

4 5 Optimization Tricks That Are Always Overlooked

By doing that, you will now be able to add 4 new columns to your AdWords Interface: bounce rate, average time on site, average pages viewed per visitor, and % of new visits.

These stats are extremely useful to analyze the performance of a given keyword or adgroup and take more conscious decisions when optimizing.

Your Competitive Position

Have you ever wondered on how competitors are performing with the same keywords? This could be a very important to determine how to move forward in terms of budgeting and bidding.

In order to get this information you need to look at least a seven day range. Once you select your date range, go to the campaign view of your account and select the campaigns you want to analyze. You then need to click on Details and on Selected from within the Auction Insights Menu:

5 5 Optimization Tricks That Are Always Overlooked

You will now gain access to a ton of valuable information:

  • The impression share you currently hold for the keywords in a given campaign
  • The impression share other companies hold for the keywords you are targeting in your campaigns
  • The average position you currently have for the keywords in the campaign you selected
  • The average position of competitors while appearing for your same keywords
  • The overlap rate, which indicates how often a competitor shows up together with you on a search query for one of your keywords
  • Position above rate, which indicates how often a competitor shows up above you in auctions for the keywords you target
  • Top of page rate, which indicates how often you and your competitors appear on top of the page above the search results

6 380x190 5 Optimization Tricks That Are Always Overlooked

You cannot run this sort of analysis for display campaigns but you can for individual or a group of keywords in a search campaign. Use this information to alter your optimization approach.

Check What Your Competitors Are Doing for Top Performing Keywords

Your top performing keywords in terms of ROI are the pillars of your account. Whenever something goes well for your account it is easy to overlook threats, but it is important to stay vigilant. There are some best practices that you can follow in order to ensure everything keeps running smoothly.

First, run a keyword diagnosis for your campaigns. A keyword diagnosis tells you if your ads are showing up for your keywords and if not, it tells you why. In order to run a keyword diagnosis, open the keyword tab (at the campaign or keyword level), click on details and then keyword diagnosis:

7 5 Optimization Tricks That Are Always Overlooked

Google will now run a test in the target market you indicate and show up results in the status column. You will most likely get messages such as “ad showing now” or “low bid or quality score”

8 5 Optimization Tricks That Are Always Overlooked

A second test you should always be running involves your top 10 keywords. You should run these keywords in the preview tool and find out:

  • What competitors are bidding on the keywords
  • What type of advertising messages they are using (are they more appealing?)
  • Are your extensions (site links and call extension) appearing together with your ad?

Make sure to run this sort of analysis periodically and test new ads if you believe that the competition is catching up with you.

Finally, run an auction insights for the top 10 most profitable keywords in your account. This process, which we explained in the previous point, can be very useful in order to quickly assess your competitiveness level and intervene on it if necessary

Analyzing The Search Query Report

This is probably the most important point of all. You need to make sure what you are appearing for is relevant to your business. This process can help you spot issues with your account.

In order to get started with the search query report analysis, first select a date range with enough clicks for Google to be able to generate an accurate report. Play a bit around with a couple of ranges to find your sweet spot.

You need to go to the keywords tab and click on Details and then Search Terms and All (you can also decide to analyze the search query report of a custom number of keywords as long as they have enough clicks):

7 5 Optimization Tricks That Are Always Overlooked

The report is a list of search terms retrieved by your keywords based on your settings. Download this list in excel and be ready to analyze the search query report with three goals in mind:

  • Identify long tail keywords to add to your account as exact match
  • Identify long tail exact match negative keywords
  • Identify broad match negative keywords

To see an immediate boost in the quality of your traffic, this process should be carried out regularly.

Segment Your Geo-Targeting and Custom Bid

Many PPC managers prefer to target a whole country and then later on segment based on performance. Others tend to be proactive and set up campaigns with location targeting that is ready to be optimized with custom bids.

This approach might be the best since it allows to increase or decrease the spending in an area based on its ROI immediately.

Set it up by targeting a country by all of regions or states other than by selecting the whole country in the campaign settings. Once you do that, you will be able to go in the settings tab of the campaign and click on location to increase or decrease bids for each of the target areas by a custom percentage.

10 380x207 5 Optimization Tricks That Are Always Overlooked

All you have got to do now is to analyze the geographic reports both on Google Analytics and AdWords and find out whether you can optimize any of the location for a better ROI. You can locate the reports in AdWords in the dimension tab and looking at the view Geographic or User Location.

In Conclusion

Optimizing Google AdWords accounts the right way can make a huge difference in terms of ROI. Make sure to look at each piece of data and use the five techniques above to optimize things even further.

 

Do you have additional tips to share? We are all ears!

5 years ago Leave a reply PPC, SEO, Small BusinessBounceRate, ContentMarketing, GeoTargeting, Google AdWords, Google Analytics, Optimization, PPC, Roi, traffic

Now you can help translate Facebook into any language

Justin Smith•Apr 2nd, 2008
Facebook, International

For months, volunteer translators around the world have been using Facebook’s innovative Translations application to translate all 24,000 phrases on Facebook into Spanish, German, and French. Now, Facebook has opened up the Translation application to everyone in order to translate Facebook into every major language on earth.

Facebook Translations Application

How does it work?

1. Add the Translations app and choose your language. (Currently, there are translation projects going on in English, Français, Deutsch, Español, Català, Čeština, Dansk, Euskara, Galego, Italiano, 한국어, Magyar, Norsk, 日本語, Nederlands, Polski, Português do Brasil, Română, Русский, Slovenščina, Suomi, Svenska, ภาษาไทย, Türkçe, 中文(简体), 中文(繁體).)

2. Turn on in-line editing. This will highlight every word on Facebook that needs translating. You can click on each phrase and vote on translations submitted by others or submit a new translation yourself.

3. Browse the translations directory to view and translate more phrases. You can browse and vote on any of the 24,000 phrases. Facebook’s top translators have had thousands of translations accepted!

This is one of the most elegant approaches to localization I’ve seen, making it easy for everyone to contribute, if even only a word or two. Nice job, Facebook Translations team!

5 years ago Leave a reply Miscellaneous, Sharing Economy, Sharing RevenueBing, FacebookMarketing, FaceBookTranslation, MultiligualTranslation, TranslationApp

7 Terrific Time Saving Social Media Automation Tools that you have to use!

Flares

social media automation toolsDo you struggle to get all your social media tasks done every day?

Do you find that you perform repetitive tasks?

You have so many things to juggle on a daily basis.  You probably have a family or close friends, some hobbies, a job that is no longer 9 to 5 and an ever growing list of tasks to do.

Social Media Marketing is also so frustrating.  There is no end to it.  You never feel you have done enough.

But there is light at the end of the tunnel.

The social media tools are maturing and getting more useful and there is more automation that is available.

Here are 7 time saving social media automation tools:

1. Social Oomph

Social Oomph is a social media management tool with some great automation features.  One of the best features is the queue reservoir.

Evergreen content is content that doesn’t go out of date.

So when you post blog content that is evergreen it’s important to continue promoting it well after you initially post it.

As your social media presence evolves you get more fans/followers that have never seen your content before and also it is very likely that most of your existing fans/followers didn’t see your content when you first shared it!

When you post evergreen content you add it to your Queue and in this queue you specify how often you want content shared.

 

SocialOomph Queue Reservoir

 

When I put an item in the queue SocialOomph allows me to create multiple variations of the tweet so that you are not sending out the same tweet every time.

So for every item I add to the queue I have 3 different variations of the tweets:

{5 Tools to Market Your Business Using Mobile Social Media Apps|5 great mobile social media apps that you should download to-day!|Does your company have a mobile app? Here are some examples to inspire you:} http://bit.ly/1akwk7V

This is how SocialOomph will send out the tweets:

  • Tweet 1: 5 Tools to Market Your Business Using Mobile Social Media Apps http://bit.ly/1akwk7V
  • Tweet 2: 5 great mobile social media apps that you should download to-day http://bit.ly/1akwk7V
  • Tweet 3: Does your company have a mobile app?  Here are some examples to inspire you: http://bit.ly/1akwk7V

 

The queue reservoir is such a useful feature.  It saves a lot of time and it will also drive you more traffic to your site #winner !!!

 

2. Dlvr.it

When you post content out through your blog you want to promote it across all of your channels all of the time.

But you  don’t want to have to set up a tweet, Facebook update, LinkedIn update etc as this is time consuming.

Dlvr.it automates this.

In Dlvr.it you specify the source where you want to pick the content up from and the destination where you want to put it.

 

dlvr.it

 

When a new post is created dlvr.it will automatically send out your updates.  It current supports Twitter, Facebook (business and personal), LinkedIn (business and personal), Google + (business page). App.net and Delicious.

There is also very useful analytics in dlvr.it as well.  Because it uses it’s only web address shortener it can track who clicks on your link.

 

dlvr.it stats

 

Dlvr.it is a very reliable and useful tool that will save you a lot of time.

 

3. IFTTT

IFTTT (If this then that) allows you to automate a broad range of activities.  If a trigger event happens the automation kicks in and the corresponding action takes place.

For example,  a new blog post is added and a tweet is generated.

In IFTTT they have a concept of ‘recipes’.  These recipes are individual tasks that can be automated.  When you login you’ll see over 4,000 to  choose from.

 

IFTTT Recipes

 

Each recipe has some ingredients!  You have the source of what IFTTT is monitoring and then the resulting action.  In the example if a new blog post is added to the Razorsocial queue then a tweet is sent to my account @iancleary.

 

IFTTT Example

 

If you can’t find an IFFTT task amongst the 4k + examples you can also set up your own combination.

Once you set up your IFTTT recipes you can forget about it and the automation kicks in every time.

 

4. Zapier

Zapier is similar to IFFF except you set up Zaps.    A Zap is an individual automated task.  For example a Zap could be a task that monitors YouTube and when it finds a new video then a tweet is automatically generated.

There are over 250 services supported.  These are the ones you specify where the trigger event kicks off.

 

Zapier Triggers

 

You can use from the many Zaps that are available or you can build your own Zap.  They are very easy to set up.

 

Zapier New Zap

 

Recently we wrote an article about a 24 hour global conference that used Zapier to automate a lot of the tasks related to content distribution.  This article will give you lots of ideas in relation to the potential of a tool like Zapier.  Read this article here.

Another alternative to Zapier is Cloud work.  This provides similar functionality but some different applications are supported so it’s worth checking this out also.

 

5. Aweber

Aweber is an email marketing tool with some essential automation tasks built in.

When someone signs up to your email list you can set up one or a series of automated e-mails that goes to your new subscriber.

You can pre build all your email templates and have them all ready to go.

 

aweber

 

The automated sequence of email helps nurture your email subscriber and eventually bring them to a point of sale.  This automation is an essential component of your email marketing.

 

6.Postplanner

Postplanner is a Facebook page management tool that helps automate the sharing of content to your Facebook page.

There is a content discovery engine which allows you to discover the most popular content in your industry and then you can add it to a queue for later delivery.

Post planner will handle everything in the queue and automatically post out based on pre-configured times.

 

Postplanner Trending

 

Postplanner will save you a lot of time on Facebook!

 

7. Buffer

Buffer saves a lot of time by automatically handling all the scheduling of your posts.

When you want to catch up on your blog posts read them using Feedly and then share them out on Buffer.  Buffer will take any posts that you have scheduled and place them in a queue and send them out based on the next time slots that you have preconfigured.

In the following example we are using Feedly on a mobile device to read the content and then buffering the content out for sharing at a later stage.

 

Feedly and Buffer

 

 

Summary

Social media can be so frustrating because you don’t have enough time to complete all the tasks.

It can also be quite repetitive.

So why don’t you automate the repetitive tasks?

What tools do you use?  Would you use some of the tools listed above?

photo credit: eflon via photopin cc

About the author

Ian Cleary

Author: Ian Cleary is a technology guy with extensive experience in Social Media. He is a writer for Social Media Examiner and other high profile blogs and is very passionate about Social Media Tools. Ian is the CEO of RazorSocial and also RazorCoast which is a Digital Marketing Agency.

Related Posts


  • 32 Hot Social Media Software Tools from Tool Providers


  • How to Promote Your Blog Post to Get 1,000 Shares


  • Blogging tools: 15 Tools to Become a more productive and effective blogger


  • Blog Writing: 7 Tools for a more productive and happy writer


  • Content Curation Tools: A Curated List of Content Curation Tools


  • The Essential Guide to Content Sharing


  • 15 Social Media Tools for the Travel Blogger


  • How to use Feedly and Buffer for More Effective Content Sharing


  • Bill Liao Discusses Tools that Help Global Collaboration Projects


  • How to use dlvr.it to Automatically Distribute your Blog Post through Twitter

  • Paul C Amatangelo

    Great post, thanks

    • http://www.razorsocial.com/ Ian Cleary

      Thanks Paul.

  • http://canmoneyonlinesolveit.com/blog Pat Brosnan

    Super content thanks for sharing this with us

    • http://www.razorsocial.com/ Ian Cleary

      Thank you Pat, glad it was useful!

  • Antonella

    Great Ian! Thanks for that!

    • http://www.razorsocial.com/ Ian Cleary

      Thank you Antonella!

  • http://www.thetravolution.com/ Cristina

    Ian I feel like you always let us in on little known secrets. Never heard of these tools! Genius!

    • http://www.razorsocial.com/ Ian Cleary

      Thanks Cristina, glad they are useful! Ian

  • Siobhan Joyce

    I use dlvr.it and find it brillant for both Facebook and Twitter for 2 of our RSS Feeds.

    • http://www.razorsocial.com/ Ian Cleary

      Thanks Siobhan, dlvr.it is a really reliable and useful tool. Ian

  • http://cashwithatrueconscience.com/rbblog Ryan Biddulph

    I use Buffer and socialoomph in the past Ian. Both great tools. Now I am addicted to Hootsuite Pro ;) Awesome list overall, thanks!

    Ryan

    • http://www.razorsocial.com/ Ian Cleary

      Thanks Ryan, I use the Hootsuite free option. What’s good about the PRO, is it the reporting?

  • http://warrenwhitlock.com/social-media-expert Warren Whitlock

    Great list. You nailed this one. I do like to add this reminder to any discussion of automation tools.

    Automation is great for increasing your productivity to get mundane tasks off your plate. Just remember that “doing social” is not a task. Use automation only when it helps you focus on the social part of social media.

    I used automation to make sure that an post from Ian is in my queue to read. I don’t automate the reading or replying :)

    • http://www.razorsocial.com/ Ian Cleary

      Well said Warren, I hate the mundane stuff but I love chatting and interacting with smart people like you. I hope to meet you in real life some day and buy you are beer! Thanks for your feedback, honored that I make your queue!

      • http://warrenwhitlock.com/social-media-expert Warren Whitlock

        Follow up. I have accounts on all the tools listed. Was not using one, so on your recommendation, logged in. Forgot I had been upgraded years ago.

        Thanks.

        Moral of the story. No tool works well if you don’t use it :)

        • http://www.razorsocial.com/ Ian Cleary

          Absolutely! People love hearing about the tools but you need to implement them!!

  • George Iovchev

    Precious information, thank you! You are showing us the near future of web promoting. I am using Social Oomph, but not the way you suggest here.

    • http://www.razorsocial.com/ Ian Cleary

      Thank you very much George, glad it was useful to you.

  • Rod Simmons

    Good stuff Ian!

    • http://www.razorsocial.com/ Ian Cleary

      Thanks Rod!

  • peggyduncan

    Great info, Ian. I’m using Hootsuite Pro for automation for my blog. On YouTube, automation is set up within YouTube. You’ve made me curious about Dlvr.it.

    • http://www.razorsocial.com/ Ian Cleary

      Thanks you Peggy, I find dlvr.it very reliable!

      • samarthsave

        Hey Ian, What do you think about OnlyWire?

  • Angelique Toque

    Thanks for article! Helped me a lot :) Just find new solution to spend less time on social media ‘stuff’ :)

    • http://www.razorsocial.com/ Ian Cleary

      You’re welcome.

  • pipo101

    checkout http://kout.co it lets you automatically post on twitter and facebook for free..

  • samarthsave

    I think you missed one. OnlyWire. I use it. its simple. and cheap!!

    • http://www.razorsocial.com/ Ian Cleary

      If used correctly it is useful but sending to a large range of social networks that you are not active on is not much use!

  • samarthsave

    I use onlywire. it works well for me. but i think these are good too

  • junaid ahmed

    That’s an awesome post I have found crawling at the Google while searching for news in social media. These really help in increasing brand image using social media smartly. Thank you for sharing the great article here.

  • Nikhil Tiwari

    Thanks for the well researched article. Please also consider Sociota to add on this List . This is a new but include lot of beneficial features.

    • http://www.razorsocial.com/ Ian Cleary

      Yes I certainly will, thank you

      • NikhilTiwari96

        Thanks Ian . Try the most intresting feature of sociota.
        here is the link sociota.net/magicbox

5 years ago Leave a reply Best Tools, Best Tools, Best Tools, Email Marketing, Email MarketingAutomationTools, SavingTime

10+ Tools to Translate Tweets in Twitter Automatically

Twitter users may not always tweet in English. You might follow many twitter users that do not tweet in your language. It would be surprising to see the updates in French, Dutch, Spanish and other languages which are unknown to you and you do not want to miss out a single tweet as those tweets might contain some useful information. But how to translate the tweets into English or any other language? Below is the list of some of the Twitter translation services with which tweets are automatically translated.

 

Twitter Translate – Twitter Translate is a greasemonkey script that automatically translate any tweets made by twitter users in other languages, back to your language. The source is currently coded set to “en” for English, but you can set it to any code available. After installing user script ‘Twitter Translate’, the next time you receive a tweet in language other than your native language, you will notice the tweets automatically translated into native language. Beneath the tweet you will also notice a GT icon with the words “translated from …”. This is a link that will expand with the original language if you are interested. Note- to use this script, make sure you are using firefox browser and Greasemonkey installed on it.

 

Twitlator – It is a Greasemonkey script that translates the tweets automatically. To test it visit the public timeline and find a tweet in a language that is unknown to you. Click the translate! link to translate the tweets. Supports on Firefox 3 or later

 

TweeTrans It is a twitterbot, a mashup between Google Translate and Twitter. To use it simply use the @Reply feature of twitter. Send a reply to @tweetrans using the following format:

@tweetrans 2en your message here , where “2en” is the code for the language you want to translate to (en = English). Then add a space and enter your message after that. The message can consist of one word, a phrase, or a sentence. Alternatively, you can specify both languages if the language detector does not detect the correct “from language” (i.e., a “translate from” and a “translate to” language) using the following format: @tweetrans en2es your message herewhere “en2es” is the code for the language pair you want to translate from (en = English) and to (es = Spanish). Then add a space and enter your message after that.

 

TweeTrans twitter bot runs and sends you an @Reply with the translation in the appropriate language in every 5 minutes after you submit your request.

 

Twitrans – It allows twitter users to quickly translate any short message to a number of languages. Just send a Twitter message to @twitrans followed by the translation requested (For eg., English to Chinese would be en2zh). A test message I sent: “@twitrans en2zh Hi friends, Twitter is a fantastic service.” Once send you will receive a message – ““Human translation started. You will receive the translation here in a few minutes. Thank you!”. Translation requests are handled manually, so we can expect better results as compared to Google Translate or similar automated translation services.

 

Available language codes- Arabic-ar, Chinese-zh, Dutch-nl, English-en, French-fr, German-de, Greek-el, Hebrew-he, Hindi-hi, Italian-it, Japanese-jp, Portuguese-pt, Russian-ru, Spanish-es

 

Twanslate – It is yet another twitter translation service. To translate the multilingual feeds –

Follow @twanslate and then send direct message. For eg., “d twanslate fr Hi friends, Twitter is a fantastic service “. Supports es,fr,de,pt,ja,it,ru

 

Cybersoc have created a Twitter Tweet Translation Tool using Yahoo Pipes. Twieee is another free service that translates automatically from twitter. Twittervision, transtweet and good-translation are on going twitter translation projects. If you are looking for a tool that can translate your native language to English or some other language then you can go for livetranslate.

 

5 years ago Leave a reply Automation, Automation, AutomationInternetMarketing, InternetMarketing, InternetMarketing, Multiligual, SocialMedia, SocialMedia, SocialMedia, Translation, Twitter

The Most Entertaining Guide to Landing Page Optimization You’ll Ever Read

by Oli Gardner to Conversion Rate Optimization (CRO)

The author’s posts are entirely his or her own (excluding the unlikely event of hypnosis) and may not always reflect the views of Moz.

Landing pages rule. Blah.
Homepages suck. Blah.
Do some A/B testing. Blah.
Base your optimization strategy on customer feedback. Blah.

All of those statements are true. But they sound boring and being boring is lame. It’s twenty fourteen and I refuse to be lame.

If you want to be a non-lame marketer, it’s really easy. Read this post, have a laugh, and treat everything I say as gospel.

Be warned, however, that I may descend into telling bad jokes in the absence of witty metaphor and charming anecdotal rhetoric.

The experienced adult readers amongst you might remember that “Shit. The condom broke!” moment. Yeah you do. You might also remember that it felt like a good time to run a test. #STDsArentFunny. Perhaps. But, as we go through this epic journey together today, I’ll show you exactly when and how you should really be testing.

But first. The best 7-part list of bullet points you’ll ever read.

The start of the best part of your day begins now with this table of contents:

  1. First I’ll give you the only rationale you’ll ever need to explain why landing pages are to marketers, what Immodium is to an astronaut with diarrhea. Essential.
  2. I’ll prove why context – not content – is king when it comes to conversion.
  3. Following that, I will make you fall in love with forms. FYI, it’s really, really hard to make form love a “thing”.
  4. Mid way through we’ll sip some Canadian Club, get our Don Draper on, and learn how to write copy like the Mad Men (and Women).
  5. “Paint me a pretty picture Johnny!” “Screw you mommy. Design is not just rainbows and unicorns!”
  6. Is it greedy to want a second helping when you’re an orphan? Not if you have my name. (It’s Oliver in case you’re confused). Always ask for more when it comes to conversion .
  7. And finally, I’ll put my art critic hat on and rip into some landing page examples, both good and bad.

Challenge laid down. Challenge accepted (on your behalf).


Chapter 1: Why landing pages rule, and why you should never send campaign traffic to your homepage

If I’ve got your attention thus far, it’s probably because you can’t bear to tear your eyes away from my enchanting prose.

The only important word in that sentence is ATTENTION.

Attention is a state of mind that you can’t assume your visitors will even enter if you don’t give them the right conversion experience.

A good conversion experience is one in which your visitors are compelled to pay attention and ultimately interact with your conversion goal – clicking the Call-To-Action (CTA).

A bad conversion experience is one in which your visitor is compelled to run away.

There are three sides to attention that we need to consider:

  1. Capturing your visitor’s attention
  2. Maintaining your visitor’s attention
  3. Focusing your visitor’s attention

Your ad covers point #1, and landing pages are the answer to solve numbers 2 and 3, so let’s start with number 2.

Genius Insight #1: attention ratio

Pay attention as I set the scene.

Let’s say you’re running a marketing campaign for a promotion:

“50% off Miley Cyrus Twerkout* DVDs”

* I’m claiming a ™ on that brilliant piece of branding.

Got your attention, right?

Well, let’s see. What is attention ratio?

quote-bubble-attention-ratio.png

(Tweet this quote)

With that in mind, consider the two diagrams below. The first is a typical homepage, and the second is a campaign specific landing page.


The Homepage

On this homepage, your Twerkout campaign is represented by “promo 2” highlighted by the red circle.

The rest of the page is comprised of a few other Miley promotions, some tour dates, navigation, a general brand proposition about how Hanna Montana is no longer a thing, a photo slider, footer navigation and many other page “leaks”.

If you send people to your homepage – from a paid ad, email or social media – the intended campaign conversion goal has to fight to get their attention with all of the other interactive elements on the page.

A typical homepage has approximately 40 links.

In the example opposite there is actually a total of 56 links, therefore:

The attention ratio is 56:1

#puke

Hey, don’t just take my word for it. This overstimulus has impacted many other people’s lives according to Princeton University wuuut!

Princeton neuroscientists found out the more stuff you have around you, the more each piece of stimulation competes for “neural representation”–that is, your attention.

Back to our scientific marketing experiment. Let’s now consider the Twerkout promotion on a dedicated, campaign-specific landing page.


The Landing Page

On a campaign-specific landing page, the entire page is focused on only one thing, the Twerkout DVD campaign.

The messaging is very tightly related to the campaign goal and has only 1 interactive element – the CTA.

The attention ratio is 1:1

#slapmyassandcallmemileythatsgood

Let’s look at an example of someone doing this right. Salesforce is a company with an incredibly complex product offering. Their website is a cacophony of possible pathways.

salesforce-hp.jpg

If you dig deep into the site, their primary goal seems to be to get you signed up for a product demo. Not surprising given the complexity of their software.

So what happens when you search for Salesforce in Google? The first organic result will take you to the homepage. But the first paid ad (right at the top of the page) takes you to a different page entirely. Presumable because you typed in their name and are showing a level of prior knowledge.

The page you arrive at looks like this:

salesforce-lp.jpg

It’s a great landing page. Entirely focused on a single goal. To get you to watch a demo of any of their products. The headline and CTA could use a bit more mention of the purpose of the page (watching a demo). Also, take a look at the button. It’s the same colour as the form container. DON’T DO THAT! Use some contrast Salesforce.

Aside from those things, it’s a really nicely designed, focused experience.

One last example. Where would you look/click in this situation?

peacock1.jpg

How about now?

peacock2.jpg

Got it? Never feed your marketing traffic to a peacock, unless you’ve poked his eyes out.

The feather ones, not his actual eyeballs! Wow, you’re sick.

Genius Insight #2: conversion coupling

You are now 50% of the way to being smarter than 98% of all marketers.

(In good company)

Synergy. That’s what I’m talking about. Uck. What a gross word.

Here’s the second piece of most of almost everything you need to know to be the cleverest person in the room at any marketing conference. Try saying that fast.

quote-bubble-converson-coupling.png

(Tweet this quote)

In more detail it’s comprised of one or more of the following:

  1. Message match: Matching the copy of your ad to the headline of your landing page.
  2. Design match: Matching the design of your display ad to the design on your landing page.

Let’s look at the good and the bad of them.

Message match

To expand, message match is the idea of matching the pre-click message to the post-click message on your landing page, with the goal of making people think they made a “good click”.

The messaging on the page reinforces the reason for their click, reducing/removing confusion.

Here’s an ad for a startup I’ll be working on after Unbounce:

If that link sent you to a homepage, the target headline may look something like this:

Get More Projects Done With Less Management

This may or may not be a good headline for expressing the brand value proposition, but it doesn’t match the ad at all. Result? Bad message match.

The correct headline in this instance would be:

Project Management Software Without Deadlines

Result? It matches the headline of the ad perfectly, and thus it’s great message match. Ding, ding, ding. Got it?

To build really strong message match, use the subhead of your landing page to reiterate the main point of your ad’s description.

This example introduces aspects of a concept called conversation momentum, which I’ll get to in part 2. But basically you can see that the subhead repeats the end of the ad description “Deadlines are dead.” and finishes the sentence like people do when they’re in the gushy part of a relationship “Choose procrastination instead”.

And it rhymes. #doublerainbow

Here are some good and bad examples of message match from the Google

Carrying on the thread, I searched for “Project management software for teams”.

Here’s what I found:

project-management-for-teams-smartsheet-good.jpg

Excellent match for the headline and the form header (Try it Free >> Try Smartsheet For Free).

Let’s do that again:

project-management-for-teams-intuit-bad.jpg

There’s no message match here. I was expecting “Project Management Software” and I got “DIY Custom Apps For Improving Team Productivity.”

Not to mention the attention ratio, which is a whopping 35:1 not including the 40 links in drop-down menus.

Take a look at the page if we remove all of the distractions:

intuit-lp.jpg

So much better! The Attention Ratio is 1:1 and it’s much clearer what you’re supposed to do.

And, going back to the ad:

Why shorten “management” to “mgmt” just to throw both Intuit AND Quickbase in there? To me, that’s brand overload. I like to think of paid ads that are not based on a branded search as needing an application of ” Message Before Brand.” Your brand experience will be introduced after they sign up or through the communication of your page copy. Throwing your name in the ad can waste precious space with a name that people might not be familiar with.

Now I say this based on most companies that don’t have a pervasive brand that could benefit from this tactic. If however you are doing TV ads and a lot of other brand exposure work, then this could be a beneficial tactic to catch people’s eye. But I’d rather add 2-3 more value based words in the headline and relegate the brand name to the 2nd or 3rd row of the ad.

Sidenote: I would love to know some results of this level of branding in paid ads if someone has tested it.

I dare you to search for something that is of importance to your life and do a clickathon. The experiences are shockingly shocking.

So that’s message match!

Boom. Insights. You’re so lucky to be reading this. Next.

Design match

This is one of the easiest techniques to master. Take the design on your display (banner) ad and repeat it on your landing page.

Deep breath.

This time I’ll start with the good side of the force. Example courtesy of RBC Canada via Facebook.

The Facebook ad:

The landing page:

Not only is the message match perfect (100% perfect – can perfect be less than 100%?), the design match also kicks ass. That little dude is following you around with his little sign, letting you know he cares.

HOWEVER. Take a look at the landing page in detail, the page does suffer from Attention Ratio deficiencies (7:1) and the CTA is horribly small. If you did a squint test (squint your eyes from a distance and see what stands out on the page) – you’d see the trust seal, not the CTA.

To improve this, the different options for applying for an account could be on the next page after the click has confirmed interest.

And the CTA would be a lot clearer if it was designed to be bigger with a strongly contrasting button color.

Brain break! Go smoke, pee, or text your life partner. I’ll wait ’til you’re back.


Chapter 2: Context is king, queen, emperor, and boss

The more testing I do the more I keep coming back to one central concept. Context. In this section I’ll show you a few examples of context in action.

But first, a couple of definitions with names that I invented. #yourewelcome #payattention.

2.1 Conversation momentum

The purpose of Conversation momentum is to remove the break in communication that can occur when the click is made. If you’re wooing someone in an email or blog post, it makes sense to continue to do so on the landing page.

You wouldn’t invite someone into your house then act like you had never met them would you?

A big portion of this concept is respect. Respecting the click, respecting the time you want your visitor to invest.

Imagine this line is in your email.

“Let me show you how our product/service can help.”

Sometimes a good way to preserve momentum is to express gratitude to your visitor for showing up.

“I’m glad you were interested in learning more about {words that were on the link}.”

Creating a delightful experience humanizes the relationship and shows you care.

It’s important to get to the point quickly (like a short email), but you should do so in a way that flows naturally.

“One of the important things to know about {words in the link} is that it can {establish the benefit}.”

Getting warmer.

“What our solution does is to make {words in link} much easier to do. If you want to take it for a spin, I’ll pay the first month for you. And I’m personally available if you fancy a chat about the best way to use it.”

How yummy is that?

Now consider the lame-o, commonplace, and rude approach:

“Let me show you how our product/service can help.”

“We’re the best {what we do} in the world. Sign Up Now.”

What? You stopped caring about me, and now you sound generic and only interested in yourself.

Conversation Momentum Case Study – Ecourse to landing Page

To show how conversation momentum works in action, take a look at the CTA in the top-right corner of the page below.

Establishing context

This page is from an 11-part course about landing page optimization, primarily written by me. It’s driven by an email drip campaign where I speak to people in a very personal way. So anyone who is on a course page has received between 2-13 emails from me. My mugshot is also in the sidebar of every page.

Sidenote: The course is now ungated (no form) so there are no more emails. But up until this point there were.

At first I was sending this traffic to a rather generic landing page that has our standard value proposition headline:

The conversion goal of this page was a simple click on the orange call to action.

To improve the sense of context, I made three changes to the page design, producing the version below:

ecourse-contextual-design.jpg

The changes were:

  1. A co-branded header. The idea here is represent the before and after of the experience. You came from the ecourse, expressed interest in Unbounce, and are now having Unbounce presented to you.
  2. A conversational headline that again connects with where you came from and introduces the purpose of the page.
  3. A personal message from me (the familiar face of the ecourse).

The result? a 77% lift in conversions.

 

ecourse-test-results.jpg

2.2 Context of use

Context of use can be defined as providing a visual demonstration of how your product or service will be used by a customer.

And I can’t underline strongly enough how important it is for conversion. Actually I can – how important it is for conversion << that’s not a link.

Here’s an example:

Think of that guy Vince from the Slap Chop and ShamWow commercials. Annoying? Definitely. A role model for your children? Absolutely not. Excellent illustrations of context of use? Mos def.

You know exactly how to use them and what the outcome and experience will be like.

That’s context of use. Check out this next case study:

Context of use case study – landing page templates

We all know that research is key when beginning an A/B test. It can tell you when you’re delivering the wrong marketing message, and it provides insight into opportunities that could change your business.

So, I did some research.

I wanted to know how people were interpreting and reacting to the landing page templates page on Unbounce.com, so I added a Qualaroo survey widget to the page to ask a simple question:

What do you think of our templates?

  • They look great: [ text box for extra info ]
  • I don’t understand how to use them: [ text box for extra info ]
  • They don’t meet our needs: [ text box for extra info ]

I ran this survey for about two months, and received 1,771 responses.

Analyzing these responses I spotted 3 consistently recurring questions from the freeform text entry fields that appeared when you submit a response.

The most common questions were:

  1. How much do the templates cost?
  2. Where can I download them?
  3. Can I use them in WordPress?

millionaire.jpg

Wuuuuut?! They exist inside the Unbounce product. You can’t buy them, you can’t download them, and you certainly can’t use them with WordPress!

Epic fail followed by big opportunity.

Clearly visitors (a large portion of whom were arriving via organic search), were getting an entirely incorrect impression from this page. They didn’t understand the context within which you can use the templates.

How do you fix a broken experience like this?

First, let’s take a look at the original page:

Templates right?

Sure, but for what? In what? How much what?

When someone arrives on your landing page, the first thing they do is to look around and subconsciously ask for help.

“I know why I came here, but I’m not sure where I am or what this is.”

Your job as a business, is to understand the mindset of your potential customers when they arrive at your landing page, and communicate appropriately.

In this instance, like I said, there are a large number of organic search visitors showing up who have absolutely zero context. They searched for “landing page templates” and are thinking about templates and templates alone – not restrictions of where or how they can be used.

To answer the questions of these visitors, we created a two-step diagram to illustrate context of use:

The context of use we designed for this circumstance worked as follows:

  • You can view the template library in the app when you choose to build a new landing page.
  • When you choose a template, you are taken to the page builder where you can customize and edit it.

Test results

Page A [Control] – No context of use
The conversion rate for people who see the templates page is 2.1%.

Page B [Treatment] – With context of use diagram
The conversion rate of people who saw the new version of the page was 3%, a conversion rate lift of +43%.

EPIC WIN! 43% Conversion Lift in New Account Trial Starts

A really impressive result. But this type of number is thrown around all the time. What does it actually mean to a business? What is the impact on revenue?

Impact on Revenue

To figure out the affect this win had on the business I took into account all of the relevant numbers.

  • Additional new trial starts (NTS) per month due to this test — 120
  • NTS over 12 months — 1440
  • Average lifetime value of a customer — $706

Incremental impact on revenue based on a year of extra acquired customers:

1,440 x $706 = $1,016,640

That’s what happens when you help visitors to understand where they are and how the world works while they are there.


Chapter 3: How to make friends forms and influence people

“I f**#ing hate forms! They ruin everything.” — Denis Suhopoljac

That was the reaction from our art director the last time we designed some landing page templates.

Unfortunately, forms are a landing page staple, and because they represent your conversion goal, your ability to understand their nuances is the key to success.

You should remember this statement:

quote-bubble-friction.png

(Tweet this quote)

Friction is the barrier to entry (effort) that your form presents to your visitors. Friction falls into two categories and has one solution:

3.1 Perceived Friction

This is the shock factor of suddenly being faced with a long form. The perception of having to fill out such a long form can be daunting and cause people to change their mind. A solution to this can be to either shorten the form or split your form over more than one page.

3.2 Actual Friction

This is the time and trouble it takes to actually *fill in* the form, and it can cause pretty serious abandonment issues if it’s not considered. Things that can slow down – or cause frustration during – the process of form completion include:

  • Too many open-ended questions that people have to think about.
  • Dropdown menus that don’t include a viable option for the visitor. An example of this is the commonly asked “What industry is your business in?”. If there isn’t an answer available and you don’t provide a way out (like an “Other industry” option) then frustration can occur.
  • Captcha security input fields. This is when you have to read strange looking words or letters and type in what you think they say in order to proceed. Anyone not hate those?

3.3 The solution: reducing friction with conversion lube

You probably thought that was a passing reference. Nope. Conversion lube is whatever you can give to your visitor to ease the transaction.

Method One: Ask the data for help

One approach to improvement is to analyze the results you get and adapt your form accordingly. When looking at your form data, ask yourself:

  • Are a high percentage of dropdown results the first option in the list? If so, you should try to make the answers as short and clearly distinguishable as possible. If people can easily/quickly read the option that applies to them without lots of hunting/scrolling, they will be more inclined to select it.
  • Are the responses to open-ended questions actually real answers? Or are they nonsense (such as “asdfasdf”) designed to get through the form as quickly as possible? If so, you should make the questions more direct and easier to answer. Examples would be: “Tell us about your biggest marketing problem” (requires a short story as an answer) vs. “What is the biggest barrier to your marketing success?” (which could often be answered in a few words like “Not enough traffic.”).

Method Two: Apply some balance

“The prize” is the incentive you offer up in exchange for personal data. Your goal is to balance the size of the prize with the amount of friction.

There are many incentives for a user to give up their personal information: Digital documents: Ebook/whitepaper/report, webinars, newsletters, consultations for professional services, discount coupons, contest entries, free trials, product launch notifications.

The rule here is: Don’t be greedy.

Only ask from your visitors what you would be willing to give up if the roles were reversed.

Okay, be a little more greedy than that, but not much.

For instance, if you will be sending an automated newsletter to registrants, email or email/name are all that’s needed. Whereas if you have a product/service that requires a follow-up sales call, you would want more information to qualify the level of interest, and sometimes extra friction can actually help to remove the looky loos from your funnel and improve lead quality. Like I said, it’s a balancing act.

When in doubt, don’t get ahead of yourself. Remember that you should always start by asking for a kiss before trying to take it a step farther.

I just got a sad feeling.

I don’t think I’ve done enough to make you fall in love with forms.

You should take a trundle over to this page where it’ll all fall into place.

How to design the ultimate lead gen form

Now we’ve covered some of the theory behind forms, you might be wondering exactly how to go about creating a rockstar form. We can do this by designing our form as if it’s the only thing we’re allowed to put on our page.

Your form consists of the following elements:

  1. A headline to introduce the reason for the form
  2. A description with bullets to highlight the benefit and contents of what you’re giving away upon completion
  3. The form with descriptive form fields (original label names and questions can capture attention)
  4. A Call-To-Action
  5. Trust statements or links
  6. A closing urgency or context-enhancement statement

Below is a sketch of how a form designed using this method might look:

Lead Gen Form.png

How was that? All loved up on forms? Not yet? 

Maybe we need some real examples. Below are some examples of lead gen landing pages (#withforms) that I happen to like.

The short and sweet signup form

The ebook download form

The request a callback form floating over a guy’s crotch

The super-long form with a happy guy at the end

#formlove


Chapter 4: The Mad Men pitch – writing copy that converts

Your words are the first thing people pay attention to when the page loads, and the last thing they read before deciding whether or not they will complete your conversion goal.

You would be a mad man (or woman) not to heed this next piece of advice.

don-draper.jpg

(Tweet this quote)

Of course, that’s an exaggeration; you should at least spend 5% of your time writing the body copy of your landing page, but that grandiose statement should at least give you a sense of the relative importance of page elements when it comes to conversion rate optimization. For this reason, I’m going to stick to these two elements (headline and CTA) and try to get you outta here before the bell rings.

Start with your headline

Chances are you’ve had to go for a job interview at some point. Either that, or you’re an entrepreneur begging to be heard by either potential customers or potential investors.

Regardless, the most and ONLY important thing when you start a conversation with someone, is to get your foot in the door.

That’s what your headline does.

If you can write a headline interesting and useful enough to hold someone’s attention, you’ve got your foot in the door of conversion. Now that you’re in the elevator, you have those precious extra seconds to communicate/pitch your idea.

Copywriter Roberta Rosenberg offers this sage piece of advice:

” Your headline has one job and one job only. To get your visitors to continue engaging with your message, increase their desire for what you’re offering, and motivate a Call-To-Action click.

That’s why when it comes to crafting effective landing page headlines, choose clarity over clever.

Clever calls attention to itself at the expense of the message.

Clarity smooths the way to conversion.”

I can verify the part about clarity over clever. Whenever we A/B test email subject lines, the clear version beats the funny or clever one. Stupidly, we still carry on testing them 😉

There’s an art to crafting an effective headline, but there are also some techniques and formulas you can lean on to help you get started.

To be very clear though. These are formulas for the construction of writing, not formulas for success – because there are no formulas for success. If there were, I’d be sitting behind a diamond studded Macbook Pro, eating beef jerky and telling stories about eating beef jerky while being successful…

Point being. Use these constructs to do exactly that. Construct your headline. The success depends entirely on your idea plus your will and enthusiasm.

So back to the writing:

Joanna Wiebe from Copyhackers suggests these headline writing formulas:

The Only Way to [Do Something Desirable] Without [Doing Something Undesirable] The Only Way to Turn Off the Lights Without Clapping or Getting Out of Bed

[Do Something Hard] in [Period of Time] or [Promise] Tune Your Piano in 15 Minutes or “Piano Tuner App” Is Free

[Do Something Desirable] Like [an Expert] Without [Something Expected & Undesirable] Learn to Play Chess Like Bobby Fischer – Without Any of the Crazy!

They’re not going to work for everything, but they will get you thinking.

I often like to write the landing page value proposition as a sequence of 3 headlines split throughout the page, like a classic story arc of beginning, middle, and end.

  1. The main headline
  2. The reinforcement statement
  3. The closing argument

You can construct your story like this:

Statement of uniqueness
Backed up with a supporting statement to establish credibility

Expand on the experience
And explain how you solve a pain point

Close with urgency to encourage a call-to-action click

For example, if you are advertising a luxury resort in Costa Rica (cos like, we all do that right?), your 3 part headlines might read something like this:

The Only Luxury Rainforest Retreat in Costa Rica
Dedicated to preserving our wild jungle paradise

Indulge Your Senses in Our Hot Spring Jungle Spa
Without the crowds and distractions of the large tourist resorts

Escape to Costa Rica for a Luxury Experience in One of the World’s Last Remaining Rainforests

What this does is provide big bold statements for people who are quickly scanning your page.

You can see how it’s broken down in the screenshot below:

pura-vida.jpg

And don’t bother asking where the Pura Vida resort is.

I made it up.

You’re welcome.

Now write your call to action (CTA)

As Mr. Draper and I pointed out earlier, your CTA is of prime importance because it represents the final tipping point between the success and failure of your campaign.

To click, or not to click. That is the question.

You can break a CTA down into many factors, such as:

  1. Description (being explicit about what I’ll get)
  2. Actionable phrasing (using verbs like ‘get’)
  3. Possessives (choosing ‘my’ vs. ‘your’)
  4. Subtext (supporting information)
  5. Urgency (a reason to act now)

To expand on that. I’ll rattle off a paragraph of words that you should memorize while holding your breath:

Every time you add a button to your landing page you need to write down exactly what will happen when the button is clicked, then write those words on the button. It should be specific and driven by the desire to click it. Add words like ‘Get’ at the start to amplify the fact that you will get something by clicking it. Use ‘my’ instead of ‘your’ to personalize the connection. Tell people how long they have to click the button to encourage them to do it NOW! And provide extra context and detail in subtext either inside the button or as an addendum beneath it.

Here’s an example call-to-action based on these 5 factors:

Call To Action.png

Breaking the button apart you can see how the components work together in beautiful harmony.

  1. Description: “Get My Free SaaS Project Management Guide” – Describes what you’ll get by clicking.
  2. Actionable phrasing: “Get” – Describes that you will receive something.
  3. Possessives: “My” – Personalizes it.
  4. Subtext: “A quick 5 minute read with 10 top tips!” – Lends extra benefit to the offer as it’s easily digestible.
  5. Urgency: “Every day you don’t implement these tips you’re losing productivity and money” – Connects with the pain of your prospect and how the offer will help them more if they get it now.

Okay, I get the structure, now how do I write the CTA copy?

Michael Aagaard from ContentVerve.com recommends asking yourself 2 questions in order to optimize your call-to-action copy:

  1. What is my prospect’s motivation for clicking this button?
  2. What is my prospect going to get, when he/she clicks this button?

Genius takeaway number 412:

A call-to-action that conveys the value of your offering and its relevance to your prospect will lead to more conversions.

Whoa there, horsey!! You need to resist the “Let’s just test 10 different CTAs” syndrome. I’ve been there and it’s dangerous. Your CTA is also one of the most sensitive and impactful places to play, both in the positive and negative directions.

So take heed of this next section.

Unexpected CTA conversion killers: the power of negative suggestion

Something I see a lot of (and something I highly recommend) is subtext beneath a button. A little horse whisper to encourage the click. These can range from privacy statements to special offer reinforcements.

However, there is a certain type of statement that you want to avoid at all cost.

I’m talking about the “insert a negative word that I wasn’t even thinking of” type of statement.

Consider this scenario. You’ve filled in a form and are about to click the button, when all of a sudden, your eye sees the word SPAM! Albeit in a well meaning way:  “We will never spam you.”

“But I wasn’t thinking about spam until you pointed it out! Now I have ’cause to pause™.’ “

Man, I’m getting good at trademarking awesome terms!

What this does is place a seed of doubt in people’s minds at exactly the wrong time.

In an A/B test performed by Michael Aagaard, the inclusion of the word spam bombed conversion rates by 18.7%.

Another example is shown below where the phrase “No Gimmicks” is written right beneath the CTA.

tacoapp.jpg

I don’t think I’ve used the word “gimmick” in a sentence in years. Yet now it’s playing in my head and I’m wondering why I’m having second thoughts.

Removing the word “Gimmicks” resulted in a 25% lift in conversions!

hore-whisperer.jpg

Be careful how you supplement your CTAs, and please, please, please, test any changes to avoid an unexpected dip in conversions. I’ve been there and it sucks trying to figure out why your business is suddenly experiencing a negative reaction to something you can’t explain.


Chapter 5: Design theory in 3 minutes

Remember little Johnny from the intro? Don’t get me wrong, I like unicorns and rainbows as much as the next guy – especially double ones. But they have their place.

When people think that design is just pretty pictures. It twangs my sciatic nerve.

quote-bubble-design.png

(Tweet this quote)

As the bloke who’s seen more landing pages than anyone on the planet, I’ve seen my fair share of design trainwrecks. Designs that are so offensive that for some sadistic reason, I love them more than the good ones.

I love critiquing landing pages because it engages my altruistic side. It’s the design equivalent of puppy rescue or freeing Willies.

Oh, right, I said 3 minutes. Okay, let me give you some Conversion Centered Design theory in 150 seconds. Go.

As I mentioned at the beginning of the post, design is all about attention.

Your ad captures attention, your headline maintains attention, and your page design focuses attention. As such, your goal with design is to draw attention to the most important element(s) on the page.

Read faster dammit!

Principle #1 – Directional cues

There’s no doubting the power of the image below. It’s an iconic example of the power of directional cues. Uncle Sam is not only staring right into your soul, but he’s pointing at you to reinforce the word “YOU”. Or “Me” from a more user-centric perspective.

Here’s another example, this time from the UFC:

And an example from a brick-and-mortar business:

And an example on a landing page (remember why we’re here, Oliver).

As you can see, they leave you in no doubt as to what the purpose of the page is.

The secret is to *combine* design elements so that once you’ve shown people the way via directional cues, the place where you’re pointing also has clarity of communication.

There’s no point in having the president of your chess club invite people over for a game of Monopoly. The carpet doesn’t match the drapes.

Principle #2 – Encapsulation

You can think of encapsulation as creating a window on your landing page where your CTA is the view. It’s most effective when used to highlight a form #formlove!

Check out the landing page below. What stands out? The form. How hard was that? Pretty damn hard if you look at most people’s lead gen pages.

It’s easy. Just wrap it up…

“If you like it then you shoulda put a ring on it” — Beyonce Knowle

Principle #3 – Contrasting colours (Hey, I’m Canadian, we use u’s)

Unless you live in a hole, you’ll have read about a boat load of button colour A/B tests. Red is best, green is for go, orange is inviting. Horse excrement. All of it.

It’s as easy as this: Look for the dominant hue of your page, and pick its complement for your CTA. You can see it applied twice in the previous example, where the form container is in very stark contrast to the page and the button then contrasts with that.

If you need help with contrasting colours, check out this colour wheel from Tiger Color Lab:

Find your dominant hue and look opposite.

The photo below – which I took on the summit of a barren hill during a lightning storm in Yellowstone – illustrates the power of contrast to suck in your vision.

In the interest of bringing Canada and the U.S. even closer together, here’s the word “colour” written as “color”. #borderlove

quote-bubble-contrast.png

(Tweet this quote)

Principle #4 – White space

Space things out. And because you can use any colour you like, not just white, it’s not as racist a name as it seems. Maybe we should say add gaps. There you go. Gaps.

Look at the photo below:

Your eye is free to wander, floating over the image, until it rests on the subject. The Elk in the lower right corner. And then you go “Ahhhhh.”

In landing page terms, I like the next one for it’s clarity (but it suffers from terrible attention ratio).

Two Columns, a smiley face and lots of gappage. You always need content, but that doesn’t mean you can’t space it out.

And now this:

 

“You found it!”

Yes I did. By searching for “worst landing page ever.” #truestory

Add some gaps, people.

quote.png

(Tweet this quote)

What I mean by that is that by applying these Conversion Centered Design principles, you are focusing attention on your call-to-action. This makes it easier to spot how strong or weak your CTA copy really is. After all, there’s no point in drawing attention to something that’s inherently lame.


Chapter 6: Please, Internet, I want more conversions

Get this. I’m at a wedding in London in the 70s. I’m 4. My mother turns to the person next to her after noticing I’d wandered away from the table. “I should go grab him!” she says. “Let him play” is the reply.

A moment later, another lady at the table says, “Look at that boy on the stage!” – pointing at a kid standing up there, hands held out in front of him in a bowl shape – “he should be called Oliver.”

“He is!!!” my Mother replies looking horrified.

That actually happened. No word of a lie. I’ll give you my mum’s phone number.

Told you there would be charming anecdotes.

What’s my point? Isn’t it enough that you’re all like “I’m listening to Oliver Twist’s life story!”?

I’ll make it easy for you. You should behave like you are Oliver Twist (me), and ask for something more after every conversion.

When you acquire a lead – when someone fills in your form – the results you can get by asking for more will blow your mind. Or refill your bowl of gruel.

Your marketing doesn’t end with a conversion. Where there is intent there is opportunity.

Post-Conversion Marketing (PCM)

The act of asking for – and getting – more from your leads, is known as post-conversion marketing. It’s the process of continuing the conversation with your new lead on the confirmation page they see after filling out your form.

PCM in action – What should you do?

Imagine this scenario in your head brain.

Dude fills out your form to download an ebook about snowboard designs. You say, “Thanks dude! If you like that ebook about snowboard design, you should come watch our live demonstration of 3D printing snowboard design transfers!”

That scenario can be applied to almost any online business model. You establish interest, then you prompt for a subsequent interaction.

How to use confirmation pages to double your lead gen potential

Here’s a quick and easy case study for you that you can copy to give an instant boost to your lead gen numbers.

We changed the thank-you page for our webinar registration landing pages from asking for a social share, to asking people to subscribe to our blog newsletter.

Here’s the confirmation page in question:

2,500 people registered for the webinar, and of those 40% subscribed to the blog! That’s 1,100 extra blog subscribers just by adding a CTA to the confirmation page of a webinar lead gen form.

Here’s another example of a great confirmation page. In this example, Derek Halpern engages in a conversation and asks people to do 1 or 2 optional tasks. Remember, all you need to do is ask, and you will get some post-conversion conversions.

ThankYouPages-Social-560px.jpg

That’s smart post-conversion marketing! Go do it yourself.


Chapter 7: The art critic – 4 honest landing page critiques

Now that you’re a pro landing page optimizer, I’m going to rip into a few bad landing pages so you can see where people are going wrong. To be helpful, I’ll also make suggestions for how to make them more effective.

Here’s a B2C example search that most of you will be familiar with:

next-day-flower-delivery-ad.jpg

The ad is a great match for the search query so we’re firmly on a positive scent trail. Now take a look at the resulting landing page:

next-day-flower-delivery-lp.jpg

Wow. What a train wreck! We have three magic words here. “next”, “day”, “delivery”. Take a look around. The word “next” only appears once on the page and it’s so hidden (top-right corner) that the chances of you finding it are absurdly low.

Attention ratio: Over 120:1
Conversion coupling: “Next day flower delivery” >> “Flowers, Plants and Gifts.” Zero message match.

If you decide to stay on this site you’re going to have to do a lot of work to find what you want.

So how would we go about fixing this broken experience? Take a look at the wireframe below:

MOZ - Next Day Flower Delivery LP.png

Now that’s a simple landing experience. You’re probably wondering why there are 5 CTAs giving an attention ratio of 5:1. Why am I breaking my own rules?

I’m using this example because ecommerce presents a different type of problem and the solution needs to be altered to address this particular circumstance.

The reason why this is a good approach is that there is still a single goal on the page – each CTA represents exactly the same action. The difference here is that you are now segmenting by category while maintaining the goal of the page – to get next day flower delivery.

Breaking down the page, you can see that the search scent is maintained as the headline matches the search query and ad copy perfectly, creating great Conversion coupling. As soon as you arrive on this page, you know you are in the right place.

The subhead backs up the value proposition of the headline, and the question above the flower categories explains the purpose of the CTAs. Once you’ve selected your category you would be pushed through to the category page on the website so you can select the flowers you want to order.

Isn’t that a delightful experience? And it’s so bloody simple there’s no reason not to deliver a page like this to the people who click on your ads.

This can translate to virtually any ecommerce situation.

How about a search for “iPad keyboards”?

 

ipad-cases-search-and-ad.png

If you look at the display URL you can probably guess what’s about to happen. #ISmellHomepage

ipad-keyboard-lp.jpg

 

OMFG shoot me now! Why would you do that?! That is the epitome of disrespecting my click and my time.

Fixing this is just as easy as it was last time. Have a headline that says “Ipad Keyboards” and then have a selection of thumbs for the top selling keyboards that click through to a shopping cart page.

Remember, ecommerce landing pages are one of a few exceptions for attention ratio if and only if you maintain a single goal – to buy/order one of a selection of the same thing.

How about an organic search result?

Consider the following search and resulting organic result:

lpo-guide-organic.jpg

The first goes to a blog post which is helpful, but you need to read or scroll through the post to find a link to the guide, and it suffers from attention ratio problems due to main and secondary navigation.

lpo-guide-blog.jpg

The second result points to a landing page as shown below:

lpo-guide-lp.jpg

That’s a perfect landing experience. Fine, it’s a page that I put together but you can see why it would be effective.

I’m showing this page to demonstrate another scenario where you’d use more than one CTA. The goal of both is the same – to download the ebook. However, the content marketing strategy here is designed to allow alternative social currencies with which to pay for the ebook . First there is the standard email approach which gathers a lead for you. The second is to pay with a tweet.

The purpose of the pay with a tweet option is to let people who are wary of giving up their email get the ebook. At the same time, the goal for the author of the book is to create momentum for the campaign.

Every time a tweet goes out you have the potential to get more people coming back to the page – creating a momentum loop. Clever right?

What isn’t clever is that I neglected to include any social proof on this page. For an ebook, you’ll want to do a search on your social networks to see if anyone tweeted about the ebook. You can then either use that as a testimonial or reach out to the person directly to ask for a more in depth one.

Here’s a search for “SEO research tools”:

seo-tools-ad.png

The corresponding landing page looks like this:

seo-tools-lp.jpg

At first glance it looks like a good landing page. However, breaking it down you can see that:

  1. The message match is pretty terrible. It doesn’t repeat the ad at all.
  2. The goal of the page is to download an ebook which wasn’t what I was looking for.
  3. The attention ratio is pretty great. I’d ditch the social share buttons at the bottom as most people will not give a crap about sharing the page at this point. You should ask them to do that on the form confirmation page as we discussed in part 6. Note that for paid search landing pages, it’s often important to include a link to your privacy policy (in the footer) as a trust signal to the ad bots. It can sometimes give your Quality Score a boost.
  4. The CTA is bloody horrible. “Submit” is the single worst CTA copy you can have. It tells you nothing about what is going to happen when you click it. In this case it should be something like “Download my free Searchlight SEO platform product sheet”.
  5. Ideally you’d be using a feature such as dynamic keyword insertion to pass the search keywords through to the page. You could change the headline to read something like this for a better match: “Out of the leading SEO research tools, leading marketers are making Searchlight their SEO platform of choice.”
  6. For the form subhead, the request to fill in the form has zero value to your visitors. As we learned in part 3, you need to tell a story with your form design (as if it were the only element on the page). This subhead content could be used to add an extra benefit statement about what you’ll get from reading this product sheet.

And, we’re done! Feel smarter?

Thanks for reading all the way to the end! I hope you found this guide helpful and entertaining. Learning should be fun after all.

To recap what we’ve learned:

  1. As attention ratio goes down, conversion rates go up.
  2. The stronger the coupling between ad (or any link really) and the landing page it takes you to, the more likely your visitor will be to understand they are in the right place and stick around as a result.
  3. Context is one of the most powerful ways to create an experience that will convert your visitors into customers. Start a conversation before the click and continue it after the click in a personal way.
  4. If you need to show an image/photo of your offering, try to show it being used in practice to show context of use.
  5. For lead gen landing pages, you can design the form as a standalone unit by ensuring it has 6 elements that tell a complete story around your offering. And form love can be a real thing.
  6. The copy on your page is essential to the success of your campaigns, and you should focus the majority of your time on crafting a compelling headline and an actionable CTA that inspires a click.
  7. Remove incongruent words from your page. Particularly when placed close to your CTA. Words like “spam”, “gimmicks” can be detrimental to your conversion rates.
  8. Design is more than the visual treatment of your landing page, it’s about creating an experience that focuses attention on the goal of your page.
  9. Persuasive design will illuminate your failings as a copywriter, which is a good thing.
  10. Always ask for a second conversion on your confirmation pages.
  11. It’s okay to have multiples CTAs only when the page goal is exactly the same for each.
  12. Take a walk through your own ad to landing page experiences and give yourself an honest critique.

Phewf! I’ll leave you with a short story to round out our time together.

I was walking down St. Catherine Street in Montreal (my new home) a few weeks ago, when a man came running up to me, sweating and out of breath.

He stopped and said, “Can you help me!?”

“Sure, what do you need?”

“Do you know ANYWHERE I can get really good chicken right now?!”

Definitely one of the more bizarre requests I’ve had.

If you think about it, this is the real world equivalent of a search query. Now it was up to me to provide a landing experience that solved his problem. I could do this in one of two ways:

  1. “If you go three blocks that way (pointing), then go up 4 and a half blocks, you’ll see a Portuguese place on the right side of the street which has the absolute best chicken in the city.”

That’s a delightful experience, and most likely a customer for life.

  1. “There’s a KFC about 9 miles across town. But it’s closed.”

That’s utterly useless. First I didn’t give him specific enough directions to be helpful, and I ignored a crucial part of his search query. Urgency. Sending someone to a result that can’t result in a conversion is a waste of their time. If I can’t get immediate access to chicken (akin to same-day flower delivery), then I’m going to leave.

#truestory

Alrighty, if you’ve followed along closely, I’ll see you on the other side of more delightful and high-converting landing page experiences. If you feel like sharing some examples from your own marketing in the comments I’d love to discuss them.

5 years ago Leave a reply Content, Content, Content, Content, Content, LandingPages, Traffic, Traffic, Traffic, TrafficAttentionRatio, CalltoAction, ConversionCoupling, CTA, GrowthHacking, Optimizitaion

15 Resources to Create Images for Social Media

By Debra Eckerling
Published May 21, 2014 Printer-Friendly

social media how to Do you post images on social media?

Would you like to create attractive images to share?

When creating images for social media, quality makes a difference.

In this article we’ll share tools and resources to create professional and engaging social media images that you can use on multiple platforms.

Why Create Images for Social Media?

In this visual-centric world, it’s more important than ever to create high-quality sharable images.

Getting Visual With Your Content: 10 Effective Ways to Use Images: In this infographic from Fresh Take on Content, Lane Jones visually suggests different ways you can use images in your social media. Share product pics, recipes, team photos, location, checklists and more. “It’s amazing how by just taking ordinary words… and putting them on a background makes the difference between a post that barely gets noticed and one that gets liked, shared, retweeted or reposted,” she says.

fresh take on content article

Find ways to use graphics on FreshTakeonContent.com.

 

Visual Impact: How Photos Ramp Up Your Social Media Strategy: Vanessa Doctor goes over the advantages of using visuals in social media marketing in this Hashtags.org article. Graphics are great for space-saving, convenience, higher engagement and more. Readers are attracted to visuals. Along with posts or hashtags, visual media also help with storytelling.

Top Tip: Using Photos in Your Social Media Strategy: “A picture will change the way you communicate on social media,” says guest author Kate Huffman on the ME Marketing Services blog. Since it can sometimes be a challenge to choose the best picture for your posts, Huffman shares things to consider, such as permissions, impact and relevance.

Find Photos Online

There are many free and paid options to find images online to use with your social media posts.

18 Top Stock Photo Libraries: This list from Creative Bloq includes image sharing sites, ones with free photos, pay-per-pic and subscription services. Each paragraph includes a screenshot, so you can get a feel for the site, as well as a description highlighting the service’s most distinctive features.

creative bloq article

Explore several image libraries on CreativeBloq.com.

Stock Photography Service Review: TopTenReviews compares and rates top stock photography websites. It includes a section on why to use a stock photography website, as well as one on things to look for when choosing a service. Criteria to consider are features, sort/search capabilities, quality and selection.

Take Better Pictures

If you don’t want to think about costs or permissions, or you’d just rather take your own photos, there are a variety of things you can do to take better photographs for social media.

Check out these tips for taking better smartphone photos from Mobile Tech Video.

 

Photography for Social Media: 5 Detailed Tips: Since “part-time photographer” is in the unofficial job description of anyone who works in social media, it helps to step up your skill set in that area. Daniel Lemin shares 5 ninja photography tips on the subjects of framing and composition, lighting, background and style, camera angles and resolution in this Convince & Convert article.

The Guide to Great Social Media Photos: Libby Turner’s post on Room 214 blog is jam-packed with tools and tidbits on how to take photos that encourage engagement. Two must-read parts: Opportunities (“the moments you might consider taking a photo to share on social networks”) and the Bonus Resources section, where Turner talks about focus, cropping, guiding your subjects and more.

room 214 article

Discover photo taking tips on Room214.com.

Tips for Taking Quality Photos With Your Smartphone: MarketAmerica has tips for making better use of your smartphone’s camera. It starts with logic-based recommendations: get acquainted with your camera and keep your lens clean. Other tips include using your flash only when you have to, using the highest resolution possible and getting in close to avoid using zoom.

Foodies rejoice. Here’s advice from Stephen Hamilton on how to take better smartphone pictures with a focus on food.

 

Use Tools to Improve Images

Once you’ve chosen or taken your photos, there are many free and paid web and mobile tools you can use to improve the quality of your photos, as well as create graphics or infographics. You can also use traditional software like Photoshop, Illustrator or a general paint program to prep your graphics to post on your social sites.

Visual Web: 5 Tools to Create Eye Catching Images for Social Media: Ian Cleary of Razor Social shares his favorite sites for making graphics more visually appealing. Pixlr, Quozio, PicMonkey, Canva and Fotor made his list of tools that can help you improve your social media pics.

razor social article

Learn about top image tools on RazorSocial.com.

14 Great Tools to Create Engaging Infographics and Images for Your Social Media Posts: This list from Buffer by Belle Beth Cooper has tools for creating quote graphics (more on quote pics below), collages and more. It also includes a section on different tools for creating infographics.

buffer article

Find more image creating tools on BufferApp.com.

10 Image Editing Tools to Make Photos Fit for Social Sharing: On The Next Web, Luke Chitwood from Simply Measured compiled 10 free and paid tools that will help you create, edit, manage and share images. Each one has a description, pros, cons and cost, and then gets a rating (0 to 5), based on function, ease of use and shareability.

the next web article

Discover image editing tools on TheNextWeb.com.

Create Quote Photos

Photos with quotes are very popular in terms of visual appeal, response and engagement.

You can use your own quotes or take quotes from podcasts or blogs (just be sure to attribute and link). And you can find famous (and not-so-famous) quotes on sites like BrainyQuote, Quoteland, The Quote Garden or Wikiquote. There’s a searchable list of quotes from TED and a Forbes article on Top 100 Inspirational Quotes to get you started.

10+ Web Tools for Making Quote Photos: As a word person in an “image-crazy world,” Courtney Seiter compiled a list of best quote pic resources on the Raven Tools blog. Each tool has a graphic example (the site’s name in the type of quote-style graphic they offer), as well as detailed info such as price (most are free), quote styles, post options, pros, cons and extras.

raven tools article

Find easer ways to make quote images on RavenTools.com.

How to Quickly Create Your Own Quote Graphics to Share on Social Media: Jonathan Milligan on Blogging Your Passion shares his system for collecting, creating and tracking quote graphics to use on social media. “The point is people love to read quotes,” he says. “They are highly shareable and it can be a great strategy to grow your social media following.”

Final Thoughts

The images for your visual strategy don’t have to be over-the-top professional. However, there are things you can do to take things up a notch or two. An extra boost of professional zing could make all of your graphics stand out.

What do you think? Do you use graphics for social media? What are your favorite tools? What tips do you have to share? We’d love to hear what works for you. Please share your experience in the comments.

5 years ago Leave a reply Branding, Branding, Multiple Income, Multiple Income, Social Marketing, Social Marketing, Social Marketing, Social Marketing, Social Marketing, Social Media, Social Media, Social Media, Social Media, Social MediaImages, Visuals

How to Use Twitter Tailored Audiences

By Robert Kilonzo
Published May 21, 2014 Printer-Friendly

social media how toDo you use Twitter to market your product or service?

Do you want to focus your marketing to reach specific Twitter users with Twitter ads?

Twitter tailored audiences let you target people based on previous engagement with your website or content.

In this article you’ll discover how tailored audiences can put your Twitter ads in front of people who’ve already shown an interest in your business.

Using Twitter Tailored Audiences

In order for your company to take full advantage of tailored audiences, you need an Ad Partner account and a Twitter Ads account.

twitter ad options

Twitter offers two types of promoted ad options.

 

Ad partners collect data that identifies your audience, which you can use to market to your customers. Twitter ad partners include Adara, AdRoll, BlueKai, Chango, DataXu, Dstillery, Lotame, Quantcast, Conversant (formerly ValueClick) and [x+1].

When your ad partner is in place, set up your Twitter Ads account. The process is pretty straightforward and doesn’t take long.

Here’s what you need to know about the two options you have to promote your business via tailored audiences.

Get Visibility With a Promoted Account

The first option lets you use promoted accounts to get more Twitter followers or build an active community of influencers and advocates.

Promoted accounts are part of Twitter’s Who to Follow widget and boost follower growth through suggestions made to your target audience.

promoted account follow suggestion

Example of a promoted account from Merrill Lynch.

Here’s how to set up a tailored audiences ad for a promoted account.

In your Twitter Ads account, click on Create New Campaign, and then click on the New Promoted Account Campaign button.

creating a new promoted account campaign

Creating a new promoted account campaign in Twitter Ads.

Enter your campaign name and choose the campaign timeframe.

naming a new promoted account campaign

Promoted account campaign name.

Then, choose Tailored audiences as the primary method of targeting.

targeting a promoted account campaign

Choose Tailored Audiences as the primary method of targeting.

Select the audience list you want to target from your Twitter ad partner.

target promoted campaign by lists

Import your first list audience from your Ad Partner account.

Next, select the geographic location you want to reach.

target promoted campaign by location

Choose all of the locations you want to reach.

Now you’re ready to create a tweet that tells users why they should follow your account.

promoted campaign tweet text

Enter your promoted tweet text.

Finally, enter your campaign budget information, and then save the campaign.

promoted campaign budget

Promoted account campaign.

Here are three ways businesses are using the Promoted Account feature.

1. Convert Existing Customers Into Twitter Followers

Seth McKeel created a promoted account campaign to suggest following his Twitter account to customers who recently interacted with his website.

sethmckeel promoted account tweet

Example of a promoted tweet encouraging users to follow.

2. Communicate With Devoted Brand Supporters

Twitter Small Biz uses promoted accounts to make tweets containing useful and valuable content visible to their most frequent visitors and individuals who’ve visited websites that are associated with your brand.

twittersmallbiz promoted account tweet

Example of how Twitter Small Biz is tweeting useful and valuable content.

3. Target a Specific Group of Customers

Like SERPs, you can use a promoted account campaign to deliver a customized message to prospects who abandoned their online shopping carts, customers who recently bought something from your online shop or any other customer subset in your database.

serpsapp promoted account tweet

SERPS is targeting advanced SEO firms to use their software.

Reach Specific Users With Promoted Tweets

The second option lets you use promoted tweets to show relevant tweets to a specific target audience.

Promoted tweets are displayed at the top of relevant search results pages, within search results for promoted trends, in the Twitter feeds of users (if relevant), in Twitter’s desktop and mobile apps and in several third-party Twitter clients.

twitter promoted tweet example

Example of a promoted tweet on Twitter.

Here’s how to set up a tailored audiences ad for promoted tweets.

In your Twitter Ads account, click on Create New Campaign, and then click on the New Promoted Tweets Campaign button.

creating new promoted tweet campaign

Creating new promoted tweets campaign in Twitter Ads.

Just as with the promoted account campaign, you’ll need to enter your campaign name, choose your timeframe and select tailored audiences for the primary method of targeting. Then, choose the audience list you want to target from your Twitter ad partner and define the location you want to reach.

Next, select whether you want to manually or automatically add the tweets to promote. For the automatic option, Twitter will promote up to five of your most engaging tweets.

choosing promoted tweet campaign manual upload

Enter your promoted tweet.

Again, enter your campaign budget information and save your campaign.

promoted tweet campaign budget

Promoted tweet campaign budget.

Here are three ways businesses are using the promoted tweet feature.

1. Follow Up on Customer Interests

With a promoted tweet, target people who clicked on a link from an earlier tweet and serve up related content and further your relationship with them.

Mass Relevance‘s ad partner identified me as being interested in content marketing so this promoted tweet was shown to me.

massrelevance promoted tweet

Mass Relevance takes advantage of the data collected by their ad partner to target users.

2. Regain Top-of-Mind Presence With Inactive Customers

Develop a promoted tweet campaign to target customers who’ve not visited your website for some time to remind them of your brand.

This price drop tweet from Nokia showed up in my stream months after I’d visited their site.

nokiaus promoted tweet

Nokia targets past website visitors with promoted tweets.

3. Connect With Potential Customers

Send a promoted tweet to target possible customers who’ve conducted searches for products related to your brand or visited sites similar to yours.

I’ve never visited the Eventable website, but they identified me as an in-market consumer. They targeted me with this tweet for consumers interested in in-market solutions.

eventable promoted tweet

Eventable targets people who’ve searched for in-market products.

Over to You

Tailored audiences help you examine each customer at an individual level and select the most appropriate kind of outreach that signifies maximum value for your business. They provide marketers with the capability to focus their marketing campaigns using external data obtained through your Twitter Ad Partner account and your website.

Use the examples in this article to give tailored audiences a try and see if they’re a perfect fit for your business.

What do you think? Will you use tailored audiences for your business? Have you tried it? What other online marketing avenues do you use that other businesses need to know to help them increase traffic? Let me know in the comments below.

5 years ago Leave a reply UncategorizedTweet, Tweetertips

30 Ways to Automate Your Business Using Online Tools

26 Ways to Automate Your Business Using Online Tools

Digital Strategies // Carlie Hamilton // 16 comments

Automate your business and make your business more efficient and effective. This article lists 26 ways that you can automate your business using online tools. By automating your business it leaves you with more time to do the thing that made you start your business in the first place; and of course by doing that it allows your business to make more money. Don’t go jumping on everything listed in this article. Work out where your business could be automated and start from there.

Setting Up Your Business

Here are some steps you can take to ensure that when you put procedures in place to automate your business that they will be effective and beneficial to your business.

Have A Plan

Focus on your business functions. What does your business do now that could be done more efficiently?

I like to think of business like a tree – it’s one of the reasons why I called my business SproutSpire. We all start off as sprouts. What you want for your business is to have a good set of roots that can pass the test of time. Strong, deep roots in your business should include an awareness of – and even better if you have documented this – your processes and procedures. Your ways of doing things.

When you have these documented, it is a way your business can have consistency, but it is also easier for you to track and review them.

Have a look at your businesses practises and make a list of activities that you would like to improve upon. You may get more ideas as you read through this post, but try to identify at least one area where you think things could be sped up. Think about repetitive tasks that have to be performed.

Document what you do now so that you can see the amount of time and money it currently takes to do these tasks, then document to see the effort you went to (does this actually save you time or money in the long run?) so that you can see your results and know how far your business has come.

Batch Processing

A simple way to make your business more efficient without using any extra tools is to utilise batch processing. This is when you group like activities together and do them at once. It is more efficient than doing them spread out during the day.

For instance, how often do you check and respond to your emails? A quicker and more efficient way to handle emails would be to set aside a time when you will check your emails and respond to them/action them once or twice a day. A good time may be first thing in the morning, and maybe a half hour before the end of the day.

Other processes you can Batch Process include:

  • Your social media interaction
  • Paying bills
  • Emailing
  • Ordering stock

Once you realise the value of batch processing, you will find more and more activities that you do during the day to batch process.

Have an Positive Mindset

One thing that I have seen holding back small businesses is the mindset that their current processes work, so why change things? This leads to inefficient ways of doing things.

Let me be blunt; if you are adverse to change, then you are holding your business back. For sure, be mindful, understand what you will be changing to, and if necessary seek help. But above all, embrace change. Don’t be afraid of change. Be open to new ways of doing things.

A healthy company is constantly trying to improve the way that they do things. By making their processes more efficient, they are often saving time, time that is spent on making more money.

You aren’t going to go out and implement all of the services that are mentioned in this post. This is why the first step is to plan, to know where the holes or the bottlenecks in your company are. So what you are about to do is mindful, and is about improving your business for the better.

Think positive, and make a change for the better.

Online Marketing

Marketing. Getting word of your business out there. Marketing is both important and time-consuming. Combine batch processing and these tools to help you automate your online marketing campaigns.

Email Marketing

mailchimp
Email marketing can be a powerful marketing tool for your business. It keeps people aware of your activities and it builds rapport. One way to automate your email marketing is to create auto responders.

Auto responders are emails that are sent out automatically in a sequence that you determine. So, for instance, after someone signs up for your email list that person then automatically receives a new email from you once a week. Someone can sign up today, and other in a month or so, but they will both receive the emails in order week after week. This way you can keep a customer engaged in your campaign for a year or more, depending on how many emails you set up!

Some popular email marketing tools include Mail Chimp, AWeber, and Vision6 – an Australian (Brisbane) company.

 

Blogging

If you use WordPress you can write all your posts for the week or month at one time, and then schedule the time that they will be published.

SproutSpire - automate your wordpress

To schedule a post, in the publish section of where you edit your post, there is a place to change the publish time. Click on the edit button and change the date and time that you want your post to be published. It will the automatically publish at that time, even if you are no where near your computer at the time.

Remember to take a good look at the preview of your draft before you publish!

You can also schedule your social media to publish a link to your post at the same time that it publishes – you just need to connect your accounts with Jetpack, and you can activate this straight under the publish time to the right of your post.

 

Social Media

There are many tools to help you automate your social media presence. One tool I use is Hootsuite.

Hootsuite001

With Hootsuite you can access all your social media in the one place. You can select which “streams” you view, which can even include any keywords that you would like to track. You can then schedule multiple posts on multiple platforms.

hootsuite tweet

Remember to have a plan when it comes to your social media. Don’t automate everything and forget the “social” of social media.

 

Admin and Office

Office and Administration can really slow down a business and it can be an area that is tedious to a lot of business owners. Here are some tools to help you in this area of your business.

Notes, Bills, Everything

Do I need to say it?

evernote

Evernote is a very powerful program that I use for a lot of ways in my business. Read about some of the ways you could use Evernote for your business, including accounts, contact logs, task management and more.

 

Receipts

If you have lots of receipts and that is causing too much data entry, consider Shoeboxed for your company.

shoeboxed

With Shoeboxed you put all your receipts into an envelope and send it off to shoeboxed. They then scan in your receipts and can send them to Evernote, and your accounting package such as Xero. No more data entry, it’s all done!

 

File Storage, File Sharing, and Backing Up

dropbox

There are many online file storage places that make it easy for you to back up your business, and if necessary, even share files. Don’t let a hard drive fail screw up your business. Some options you can use are Dropbox and Box; both have free options, as well as advanced options for businesses for when your needs expand.

box

 

Customers and Contacts

Here are some ways to keep your contacts updated and ways to automate your processes when interacting with your contacts. Don’t forget about ways you can batch process activities.

Contact Forms

Have a contact form on your website! This way people can contact you as you sleep, and wont go elsewhere. You can also funnel your responses to go to the appropriate person to respond.

With wordpress, one popular contact form is Contact Form 7 – but there are plenty around so choose one that suits you.

contact7

 

FAQs

Reduce the amount of queries and support by anticipating questions and problems that customers and potential customers may ask. Provide them on your website. This wont stop them all together, but will reduce the amount of questions you receive. It may even convert more people to your product because their concerns have already been answered.

 

Support Tickets

zendesk

After the FAQs, direct your support through a ticket system. This will easily allow you to manage problems that your clients are having, and if needed multiple people can help with a single case so the process does not just rely on one person – something that would bottle neck your conflict resolutions. There are many ticket systems you can use, Zen Desk is one of them.

 

Customer Relationship Management

infusionsoft

There are many different software packages that are out there for Customer Relationship Management (CRM), and as your business grows it can be harder to juggle all your customers that you have and give potential customers the attention they need to convert. A powerful CRM can give you the edge your business needs, from automatically labelling hot leads, and automating your sales funnel. Two popular CRMs are Salesforce, and Infusionsoft.

 

Tasks and Projects

For companies that need a place to easily collaborate and track projects, here are some solutions to help automate your business.

 

Tasks

trello

Trello is a great task tool for businesses. You can easily assign users to each task, and each task can be broken down into a checklist. Attach files, label, and set deadlines.

 

Projects

asana

Two highly recommended project management tools you can use are Do and Asana. These are powerful tools that you can use to oversee projects in your business.

do

 

Sales,Inventory & Accounts

Here are some tools to help you with your sales, inventory and your money.

Accounts

xero

I highly recommend Xero for your accounting needs. It has invoicing, payroll, and is constantly being updated. This software is on the cloud as well so you can access it any where. It is easy for your accountant to log in and fix all the mistakes that you made!

Shopping Carts and Online Ordering

Have a system for people to give you money while you sleep! Money coming in is essential for your business, so make it easy for people to pay you and eliminate any barriers. Even if your product needs your input before they can hand over their money, have a way to generate a quote or for them to contact you on your website at any time.

woo

One way to do this is to set up a shopping cart on your website. For wordpress websites woo commerce is a great option – it is secure, easy to use, and is always being improved.

Budgeting

ynab

Xero has some great budgeting tools, but to manage the money the money you have right now I recommend You Need A Budget, or YNAB. This piece of software allows you to budget the money you have right now so that you know exactly where your money is going, and so that you don’t over spend. Considering cash flow is a huge problem with small businesses, YNAB is a worthy investment to stop your business from going under.

 

Staff

Staff can add much value to your business and allow you to step away and take that much deserved holiday, but they can also present their own problems. Here are some ideas to help you automate processes surrounding staff.

Hiring

recruiter box

Hiring can be a time consuming process. Find ways to automate the process, especially if your company receives a lot of resumes. Recruiterbox is a great way to track applicants, respond to applicants, manage job openings, and assign users to handle different parts of the recruiting process.

Rostering

The more employees you get, the more of a nightmare rostering becomes, especially if there is a lot of shift work involved.

findmyshift

FindMyShift makes the process simpler, with drop and drag rostering, managing holidays, lunch breaks and more. Using a tool like FindMyShift will save you tones of time and headaches!

Training

Training can be an expensive exercise for you business, yet it is essential. All the big businesses have great training for their staff, and so if you want to compete against them you should provide the same. Training can take time and money, so one of the ways you can really automate your training is to provide it online. You can create password protected websites with WordPress that allows your staff to access training materials. You can create different sections to be available to different types of staff – from managers to administrators – so that each employee gets access to material specific to them.

Consider creating videos as many people are visual people. You can upload these to Youtube, for example, and mark them as private – that way only your staff will be able to access it and not just anyone. You can then use parts of these videos are part of your marketing as well.

While setting something like this can take up a lot of your time, in the long run it can save many hours of training, eliminate questions as staff can just log on to refresh their memory, and it also saves you on overheads such as paper.

5 years ago Leave a reply UncategorizedAutomation, Automation, Automation

Make Money Blogging

Do you want to make money blogging? If you do – you’re not alone. More and more bloggers are finding that blogging is a profitable medium. Whether it be to earn a few extra dollars a week to feed their coffee habit, or making enough money to stop them having to get a part time job to get through college, or whether they’ve got it to a point where they are able to make a full time living from their blogging – there are tens of thousands of bloggers who make money blogging.

How to Make Money Blogging

In this page I want to share some information for beginners on how to make money blogging. For a very quick and broad visual intro – check out this Make Money Blogging MindMap which visualizes just SOME of the ways bloggers make money blogging.

Firstly – lets get our expectations right. Not everyone who tries to make money blogging becomes rich. In fact those who do well from blogging are in the minority. I’m sorry if this disappoints you – but I’m not here to hype this up or make any promises. It is possible to make money blogging – but it takes time and a lot of hard work – and it doesn’t happen for everyone!

For a picture of how realistic it is check out my post – Can You Really Make Money Blogging: 7 Things I know about Making Money from Blogging.

Secondly – let me start by sharing my own top Money Making Methods but below that point you to some great resources and teaching on how to increase your income from blogging.

How I Make Money BloggingWhat follows is a quick summary of my main income streams from blogging. Before you read it though – keep in mind that every blog is unique in how it can make money. Some of the following income streams will work on some blogs a lot better than others – the key is to experiment with as many as possible and see what works best for you.

The following income streams (from a number of blogs) have helped me to earn a six figure income each year for the last 5 years from blogging. I’ve ranked them from highest to lowest.

I hope you find it useful to see the mix and variety of ways that I earn a living from blogging.

1. AdSense

Despite not using it here at ProBlogger any more (here’s why) I continue to use AdSense with amazing effect on my other blogs. I have them all set to show image and text based ads and find that 250×300 pixel ads work best (usually with a blended design). I don’t have much luck with their ‘referrals’ program but their normal ads work a treat and continue to be the biggest earner for me.

2. Affiliate Programs

miscellaneous affiliate programsI run a variety of affiliate programs on my blogs – most of which bring in smaller amounts of money that don’t really justify a category of their own (but which certainly add up).

These include recommending quality products like these here on ProBlogger: Thesis WordPress theme, Yaro’s Blog Mastermind Coaching Program and How to Launch the F*** out of your E-Book (and others) as well as some great products on my photography blog including 123 of Digital Imaging, David DuChemin’s amazing Photography E-Books and Mitchell Kanashkevich’s great ebooks.

The great thing about many of these programs is that they are of such high quality that they sell themselves and I am being emailed from readers who sign up to them thanking me for the recommendation!

3. E-Book Sales

make-money-blogging-ebooks.jpgLast time I did a wrap up of how I make money blogging this category did not exist for me – I didn’t really have any of my own products to sell at all. However in the last year or so I’ve released 3 E-books – 31 Days to Build a Better Blog, The Essential Guide to Portrait Photography and Photo Nuts and Bolts: Know Your Camera and Take Better Photos. While these products all only sell for under $20 they certainly add up and some months this has been my biggest category of income. The reason they were only ranking at #3 in the last month was that I didn’t do a product launch (I wrote about one launch which brought in $72,000 in a week here). This is an income stream I see growing as I add more E-books to my range (expect 3 in the coming few months).

4. Continuity Programs

make-money-blogging-continuity.jpgThis is another newer category for me but one that continues to grow.

A continuity program is a site where you earn a recurring income from people who subscribe to a service you offer.

For me this includes two sites – ProBlogger.com and Third Tribe Marketing. Both programs are membership sites and generate monthly income from the thousands of members that they have as a part of them.

5. Private Ad Sales/Sponsorships

private-ad-salesPrivate ad sales directly to advertisers have fallen for me in the last year (they previously ranked #3 on this list). This is partly due to a change in my own focus but also partly due to the economy as it is. I should note that this area does vary a little from month to month depending upon the campaigns we’re asked to run – we’ve had a couple of months where it actually ranked #2 in the last year.

This includes ad sales of the 125 x 125 ads here at ProBlogger as well as a campaign or two at Digital Photography School.

6. Chitika

ChitikaChitka continues to be a great performer for me on my blogs. They traditionally have worked best on product related blogs although their Premium ad units now convert well on a larger range of blogs.

While I’ve focused a little less on Chitika in the last 6 months (mainly as I’ve released my own products and moved a little away from advertising) they do continue to perform well where I use them and over the time I’ve been using Chitika they’ve now earned me over a quarter of a million dollars – as a result I can’t recommend them enough!

7. Amazon Associates

Amazon-Logo-1
Amazon’s affiliate program has been one of my big movers in the last 12 months. I used to make a few odd dollars from it – however in recent times it has become a significant earner for me (in fact it’s now earned me over $100,000 since I started using it). Christmas time (and the lead up to it) is a particularly good time for Amazon – last December it would have ranked #2 on this list.

8. ProBlogger Job Boards

make-money-blogging-job-board The job boards here at ProBlogger continue to grow each month in the number of advertisements that are being bought. This enabled me to invest most of the money that they’d earned a while back into getting a new back end for the boards and to redesign them. These job boards now bring in over $1000 a month in revenue which is pretty nice considering that they are so low maintenance to run. They also offer a service to readers and add value to the overall blog.

The only problem that I face with the job boards is that there are so many bloggers looking for work that the demand for jobs far exceeds the supply. On the good side of things is that advertisers are reporting getting amazing quality of applications.

9. Speaking Fees

I get asked to do a lot of speaking and increasingly they are paid opportunities. I’m not able to do as many as I would like (mainly because I live in Australia and most of what I’m asked to do is overseas and I only travel 2-3 times a year) – however in April I did a couple of events and the income was enough to include in this list.

Other Income

In addition to all of the above there are many smaller incomes. Many of these are from smaller advertising programs that I test but none are big enough to really rate a mention here.

The other income stream that there was no actual money from in April was book royalties from the ProBlogger Book. These are only paid every 6 or so months (not in April). It’s probably also worth mentioning that authors don’t tend to make a whole lot of money on book royalties – you don’t write books to get rich (unless you sell a lot of them).

Useful Resources for Bloggers Wanting to Make Money Blogging

A lot has been written on the topic of making money online from blogs. There is a lot of wonderful information out there – but also a lot of hype and sometimes dangerous information.

Below are a number of articles that I’ve written exploring some of the different ways that bloggers make money.

Recommended Reading on How to Make Money Blogging

  • A Reality Check on Blogging for Money – I don’t like hype – this post attempts to paint a realistic picture of blogging for money.
  • How Bloggers Make Money – a post that I wrote in 2005 (updated) which gives a broad introduction to how bloggers make money blogging.
  • Making Money from Your Blog – Direct Methods – bloggers make money from blogging in two main ways – directly and indirectly. This post explores some of how they do it directly.
  • Making Money Because of your Blog – Indirect Methods – and here’s an exploration of indirect methods.

How to Make Money Blogging from Advertising

  • Advertising Optimization – A series of posts on how to optimize advertising on your blog including posts on Traffic, Ad Positioning, Ad Design, Ad Relevancy and High Paying Ads.
  • AdSense Tips for Bloggers – an 8 part series of posts that walk bloggers new to Google’s AdSense (the way I make much of my income) through how to use it effectively to make money on their blogs.
  • Positioning Your AdSense Ads – a 3 part series on how I literally doubled my AdSense earnings overnight by repositioning my ads
  • How to Guarantee that You’ll Never Make More than 0.14 cents per month from AdSense – 10 points to help you earn more money from AdSense
  • How Quickly After Starting a Blog Should I put Ads on it? – one of the most common questions I am asked
  • 10 Ways to Make Your Blog More Attractive to Advertisers – an Ad Guy tells all

How to Make Money Blogging from Affiliate Programs

  • 10 Tips for Using Affiliate Programs on Your Blog – these tips helped me grow my affiliate earnings many times over
  • The Power of Getting Readers in the Door at Amazon – a case study on how linking to Amazon can lead to some surprising results
  • 9 Reasons Why I am an Amazon Affiliate – Amazon is one of my bigger earners

Other Articles on Making Money from Blogs

  • Principles of Choosing a Profitable Topic for Your Blog – key factors to consider before choosing a topic for your blog
  • Should I Blog for Money? – before you rush into monetizing your blog – here is a post on whether you should at all
5 years ago Leave a reply Internet Marketing, Internet Marketing, Internet Marketing, Internet Marketing, Internet Marketing, Internet Marketing, Internet Marketing, List Building, List Building, List Building, Making Money with a Blog, Making Money with a Blog, Making Money with a Blog, Making Money with a Blog, Making Money with a Blog, MARKETING WITH FACEBOOK, MARKETING WITH FACEBOOK, MARKETING WITH FACEBOOK, MARKETING WITH FACEBOOK, New Economy, Online Visibility, Online Visibility, Online Visibility, Online Visibility, Portable Career, Portable CareerAffiliateMarketing, Blogging, Blogging, MakeMoneyOnline, MakeMoneyOnline

The Best WordPress Landing Page Plugins

An comprehensive list of landing page WordPress plugins that will allow you to easily create powerful and high converting sales pages, squeeze pages, welcome pages, and more. Many of these landing page plugins are capable of creating corporate style landing pages with just a few clicks.

We have already shared a list sales page themes and today we are going to talk about the best landing page premium plugins.

With these plugins, you can easily creating a beautiful page without changing the current theme or design.

OptimizePress 2.0

Optimizepress landing page plugin

OptimizePress is a fantastic solution for building great looking landing pages in minutes. Previously it was only available as standalone WordPress theme, but with OptimizePress 2.0, you get a complete solution, a plugin, a theme, and a complete membership solution.

The first version was released a few years ago, but it had one problem, to make any sort of sales/squeeze pages, you had to use their theme. Meaning, you had to change the design of your main site, just to get the landing / squeeze page.

But with OptimizePress 2.0, you will get both a theme and a plugin. You will be able to add beautiful looking sales pages to your site, without changing the main theme.

This is a kind of plugin that will make a powerful addition to your business website, if you are planning to do any kind of marketing, promotion, or lead generation online.

Pricing: $97 for core package, $197 for publisher package, and $297 for pro package.

Download the OptimizePress plugin

InstaBuilder

InstaBuilder

InstaBuilder plugin will help you create nice looking sales / landing pages that will allow you to promote your products, generate leads, and much more. The price of the Instabuilder is cheap compared to other plugins listed here. It only costs around $47 to get a single-site license. You will be pleased with the quality of the product. The plugin has features such as – custom background, video integration, exit redirects, etc. Almost everything that a landing page plugin needs.

One thing that I really liked about this plugin was Countdown Timer and OTO pages. If you have purchased some products online, chances are you have already seen one of those “One time or limited special offer” pages that say – once it’s gone it’s gone. This is mostly used by internet marketers to generate additional revenue by offering an limited time discount.

Price: $47 for single-site and $97 for multi-site license.

Download the InstaBuilder plugin

PT Instant

ptinstant landing page

PT Instant is somewhat similar to Profits Theme, which is built by the same company. This plugin lets you create corporate style landing pages, confirmation pages, squeeze pages, and more, with just a few clicks. And the pages are pre-loaded with the sample  content, which you can replace with your own copy.

The plugin is optimized for tablet and smartphone, meaning your landing page will be render perfectly for viewing on all devices. This is plugin has some fantastic features such as Real OTO Pages, Tabbed Content, Point n Click Marketing Graphics, 1 Click Duplication, Exit Traffic Redirect, Split Testing, and much more.

Price: $97 for unlimited sites.

Download the PT Instant plugin

Profits Theme (not a plugin)

profits theme landing page

I know this list is about landing page.. PLUGINS not themes. But after testing this product, I thought I should really include this product, not because it has been recommended by some of the most authority bloggers in the industry, but because it has some fantastic features for end-users.

Profits theme has features such as – Instant page generator, easily integrates with paypal, built-in membership software, delayed order buttons, one time offer pages,exit redirect, link cloaking, and much more.

This theme allows you to generate sales pages, membership pages, privacy, disclaimer pages, and more, with just a click. It provide sample text for landing pages, that you can replace with your own copy.

Again, this is a theme, not a plugin. Meaning you won’t be able to use it with your current design / theme.

Download the Profits Theme

Over To You

Having tested all the popular landing page plugins, it become clear to me that one plugin stood above from the rest is OptimizePress 2.0. OP is the best solution in this field. Another great plugin which I didn’t mentioned in this list is OptinMonster, it capture leads by showing timely popups.

After putting gorgeous looking landing pages in place, the next step is to test those pages and use that data to make new versions of your landing pages. You should check out our post on split testing plugins.

What do you think about these plugins? Please share your thoughts in the comments below.

5 years ago Leave a reply Affiliate Marketing, Affiliate Marketing, Blog Traffic, Blog Traffic, Blog Traffic, Blog Traffic, Blog Traffic, Blog Traffic, Blog Traffic, Blog Traffic, Blog Traffic, Business Blogging, Business Blogging, Business Blogging, Business Blogging, Business Blogging, Business Blogging, Business Blogging, Business Blogging, Business Blogging, Making money Online, Making money Online, Making money Online, Making money Online, Making money Online, Wordpress Tips, Wordpress TipsLandingPage, LandingPage, Plugin, WORDPRESS, WP
Older posts
Languages
  • en  English
My Account
You are not logged in.
Forgot?  Register
Products
  • Celtic magic hair slide £9.99
  • create your own ebook cover Creating the most realistic e-book cover £35.00
  • Your video recording in English or Russian £20.00
Tags
commonInternetMarketingSocialMediastandardBloggingAutomationMakeMoneyOnlineLandingPageWPLeadPagesMARKETING WITH FACEBOOKBUSINESS BLOGGINGWORDPRESSBLOG TRAFFICContentMarketingTwittermusicmovieimageembeddedONLINE VISIBILITYtrafficOptimizationbrandingLIFT.DOCOOL TOOLAPPFACEBOOK PAGEFACEBOOK NEWSFEEDSOCIAL MARKETINGLISTBUILDINGFACEBOOK OFFERSWORDPRESS TIIPSsunsetTEXT IMAGESPROMOTE YOUR CONTENTList buildingvisual brandsocial media brandingfilter photobuild your brandbranding strategyproductsQUOTE IMAGESSMALL BUSINESS
About Sharenova
Sharenova is...
Popular Posts
Follow Us
2014 © Sharenova
ST Attitude theme by StrictThemes
  • English English